FAQ

Operational questions answered with the depth that B2B buyers require

These are the questions that engineering buyers and procurement teams ask before they commit to a sourcing partner. We answer them directly, with operational specifics rather than marketing language.

Our target is 24-hour turnaround. A useful RFQ includes MPNs, quantity, application, target delivery time, drawings or photos for Custom items, and any related products you want us to match.

We confirm product names, quantities, key parameters, packaging preferences and delivery requirements in the quotation. If a project needs more related items, send the full BOM or drawings for matching.

We support standard catalog parts, Custom supplier parts and integrated products. The visible catalog is only part of the supply scope; customers can send additional part numbers, drawings or functional requirements.

Yes. We can help expand a BOM beyond the visible catalog, including RF, power, connector, cable, mechanical, antenna and integrated product requirements for UAV-related projects.

Sourcing and Quality

Questions about BOM matching, standard parts, Custom items and product scope

We separate approved brand items from Custom requests, and match each RFQ by MPN, category, drawing, photo or functional requirement. The online catalog is a starting point; customers can request additional standard parts, supplier-specific items and integrated products for the same UAV project.

Please include MPN, quantity, target delivery time, application scenario, drawings or photos for Custom items, and any related components you want us to match. We can quote visible catalog products plus additional chips, modules, cables, PCBs, antennas, shells, screws and integrated items.

We serve OEM, solution integrator and project buyer teams that need a practical product list for drone builds. For OEM customers, we support BOM review, alternate identification, additional product matching and project-stage commercial terms.

RFQ and Ordering

Questions about the quotation process, ordering, and delivery

For the fastest and most useful response, include: exact part numbers and quantities, your program stage (EVT, DVT, or MP), target delivery window, preferred shipping region and incoterm, any known lifecycle or compliance concerns, and whether you need alternate recommendations. The more context you provide, the more actionable our first response will be. We target 24-hour turnaround for standard RFQs.

Every quote package can include itemized pricing per part number, lead time estimates, alternate or related product suggestions, and notes on additional standard, Custom or integrated products that may fit the same UAV project. This is product matching support, not just a price list.

MOQ varies by component and manufacturer. For many passive components and standard ICs, we can support prototype and small-batch quantities suitable for EVT builds. For constrained or allocated devices, minimum quantities may be higher and are determined by manufacturer allocation policies. We always communicate MOQ requirements in our quote response so there are no surprises at order placement.

We ship globally from our three hubs (Shenzhen, Singapore, Munich). Supported incoterms include EXW, FCA, CPT, CIP, DAP, and DDP depending on the destination and program requirements. For export-controlled components, we coordinate licensing requirements before shipment. Our logistics team can recommend the most cost-effective and documentation-efficient shipping method for your destination and timeline.

Technical Support

Questions about engineering support and BOM review services

Our applications engineering team evaluates your BOM for: lifecycle risk assessment (EOL, NRD, LTB alerts), alternate and cross-reference candidate identification with form-fit-function compatibility notes, supply continuity planning for constrained or allocated devices, integration risk assessment for critical signal chain and power path components, and design-in guidance for RF, power, and sensing subsystems. This service is included with your RFQ at no additional cost.

Yes. Datasheets are available for download directly from product detail pages on our website. For application notes, reference designs, and evaluation board documentation, we coordinate with the manufacturer technical support team on your behalf. For components where we have direct applications engineering experience (particularly RF transceivers, power management, and protection devices), we can provide first-level integration guidance.

Still have questions?

Contact our team for direct answers to your specific sourcing questions